FAQs - Frequently Asked Questions

 

ORDER PROCESSING & DELIVERY

Please refer to our Shipping Policy for processing and delivery timeframes. Orders are custom-printed so delivery times are estimated. 

 

RETURNS

Please refer to our Return Policy for return instructions. Items returned without first contacting us will not be accepted. 

 

PRODUCT NOTES

Our product offerings always begin with Tees followed by matching Totes and Mugs. We may not have all our variations posted as we are always expanding our collections. 

Please check out our Own It. Love It. Collection. The products below are available for all collections on request!

  • Tees, Hoodies, Long Sleeve Shirts, Sweatshirts, ¾ Length Sleeve Shirts, Trucker Hats
  • Mugs, Water Bottles, Can Holders
  • Spiral Bound Notebooks, Hard Bound Journals
  • Totes, Accessory Bags

Our Experiences Collection grows regularly! Many are in the works but if you have an idea for one, let us know. We may have already started on it!  Our Cancer Awareness Collection is growing too! Email us for matching items or if you'd like us to design a specific version. Just email us @ chat@ownyourvintage.com

 

SIGNATURE COLORS

Own Your Vintage Signature Colors are the basis of our brand. The colors are:

Timeless Teal, Lemongrass, Verry Berry, Just Orange, Minty Fresh, Charred Coal

Our State Pride, Experiences and Pride Collections are designed with this color palette. The Cancer Awareness Collection is designed in colors that correlate to symbolic cancer ribbons. Our Own Your Vintage Collection uses Charred Coal for the logo and Lemongrass for lettering on all products. Our Paws in the City Collection uses their recognized logo for identity.

 

PRODUCT COLOR NAMES

Your shipment may arrive with product that is labeled with a slightly different name than appears on the website. The list below should clarify the differences.

Own Your Vintage 

Bella Canvas - Tees/Tanks

Gildan - Hoodie/ Sweatshirt/Long Sleeve

Charred Coal  

Dark Heather Grey 

Dark Heather

Just Orange  

Burnt Orange 

Orange

Minty Fresh  

Heather Prism Dusty Blue

Timeless Teal  

Heather Deep Teal

 

PRODUCT FABRICS & CARE INSTRUCTIONS

  • Fabric make-up for each product is listed on our website.
  • Care Instructions are listed for fabric only.

 

INSTAGRAM

If you’re an Instagram user, your participation will help us grow the business! Please post a photo showing your purchase(s) and what Own Your Vintage means to you. Make sure to comment and tag @ownyourvintage and include #ownyourvintage. 

 

DIGITAL GIFT CARDS

If you can’t decide on what to buy, consider a gift card! They’re useful, versatile, and make the perfect gift! When you purchase a gift card, you will receive an email that contains a unique gift card code that you can use at checkout to redeem its value. 

 

CHAT WITH US!

If you have a suggestion, question or comment, we’d love to hear from you. You can always email us at chat@ownyourvintage.com!